021 Arete: book: "Never Split the Difference" (how to negotiate)

Book Summary: Never Split the Difference by Chris Voss
@ samuel thomas davies

Contents: Never split the difference :

The new rules:
how to become the smartest person ... in any room
Be a mirror :
how to quickly establish rapport
Don't feel their pain, label it:
how to create trust with tactical empathy
Beware "yes", master "no":
how to generate momentum and make it safe to reveal the real stakes
Trigger the two words that immediately transform any negotiation: ("that's right!")
how to gain permission to persuade
Bend their reality:
how to shape what is fair
Create the illusion of control:
how to calibrate questions to transform conflict into collaboration
Guarantee execution: ("yes is nothing without how")
how to spot the liars and ensure follow-through from everyone else
Bargain hard:
how to get your price
Find the Black Swan:
how to create breakthroughs by revealing the unknown unknowns.

021 Arete